Unscaling The Healthcare Economy


Editor’s note: Hemant Taneja is a partner at General Catalyst

Healthcare delivery has always been among the top targets for founders seeking to dramatically improve our lives while building great businesses. Yet, with very few exceptions, most founders find it difficult to build scalable software-defined businesses for providing high-quality care.

It is obvious that we are hitting the scale limit of our present system, while virtually bankrupting our nation in the process. The United States spends more per capita on health care than any other nation in the world. And according to the CDC, there are 210,000 active general practitioners in the American health delivery system and they will handle about 555 million patient visits.

This impending healthcare crisis is finally forcing us to think differently, and we are witnessing some of the most out-of-the-box developments in healthcare delivery I have seen in the past decade. Changing our approach to chronic diseases like…

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